Cancellation & Refund Policy
We follow transparent refund and cancellation rules for Solar, Ecommerce and Education related services.
Refund & Cancellation Rules
Please read the refund policy carefully before placing orders or making registrations.
Ecommerce Orders
Customers can request cancellation before dispatch. Refunds may be approved for damaged, incorrect or defective products after verification.
Order Cancellation
Once an order is shipped, cancellation requests may not be accepted. Delivery charges may be non-refundable.
Education Registration
Registration fees may be non-refundable after successful confirmation. Duplicate payments can be refunded after payment verification.
Solar Services
Solar enquiry submissions are generally free unless specifically mentioned. Refund eligibility depends on service progress and verification.
Refund Processing Time
Approved refunds may take 5–7 working days to reflect in the original payment method or bank account.
Customer Support
For refund or cancellation related support, customers can contact our official support team through email or mobile support.